What to Expect

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•  Inbound phone and video customer service/technical support. Handle

• technical support questions via phone, with video capability.

• Research, analyze and determine an appropriate course of action for

• customers.

• Interact with customers via phone focusing on software navigation

• questions as well as assisting customer with locating prior years’ returns and

• amendments.

• Serve as ambassador for the brand; take a caring and empathetic

• approach to customer interactions and/or escalation to a higher level of

• expertise.

• Document all issues, resolution and follow up action.

 

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Required Skills

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• Must be 18 years of age

• Have a quiet space to service in

• Have high-speed internet

• Have a dedicated phone line to service

• Have a dedicated computer/laptop with Windows 7 operating systems or higher no Macs(Apple products)

• Ability to work 15-20 hours a week

• USA Resident

• Have at least Intermediate computer literacy 

• 1 Year Customer Service Experience

• Outstanding problem-solving skills

• Self starter and organized 

• Displays patience, empathy, an ability to manage stress, the ability to work

• under pressure

• Skilled and efficient in writing and verbal communication

• Outstanding listening skills

• Provides knowledgeable, friendly and eloquent customer service

• Understanding how to navigate and efficiently use tools 

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Ready to join our Arise Work From Home program?

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Located in Columbus, OH our Arise Work From Home program is not available for residents of California, Connecticut, Maryland, Massachusetts, New York, Oregon, and Wisconsin. Working Parents Solutions LLC offers competitive wages and selective benefits designed to allow you to choose options that meet your individual lifestyle. We have positions both part-time and full-time with around the clock flexible scheduling to accommodate your lifestyle.
 

 

Do I have to pay any fee’s?

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You are required to pay for and pass a background check. Felonies and certain Misdemeanors (fraud) will disqualify you. The cost of this background check is $9.99. This fee will be reimbursed after 60 days of employment. You are not required to pay this fee until your application has been approved.

 

Just as if you are going to college or beauty school, you are required to cover the cost of your job training. These fees include the cost of your Client Certification. The cost of Client Certification varies from $19.99 to $199 depending on demand. If you maintain at least a 90% commitment adherence and 2 stars during your first 60 days of employment, the Client Certification fees will be reimbursed to you! You are not required to pay this fee until you complete (and pass) the background check.

As a veteran, you will be eligible to receive 50% off your first client training course*

 

You will see two deductions on your invoice a low flat service fee is $1.95 at an hourly rate per invoice which covers Administration, Payroll, Workingps support and an Arise Fee of $19.75. We pay our contractors on the 12th and 24th of the month. Our low flat service fee allows us to provide you Pay during certification as well as around the clock support during and after  your certification as we strongly believe your success is our success!

 

 

What requirements do I need?

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Most interested individuals have all the requirements needed to work from home with Arise but we strongly ask that you visit our technical requirement section on our FAQ page in order to get detailed information on exactly what you will need during Certification to start working from home.

How much can I make?

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You choose the client that you want to service, and you set your own schedule allowing you to choose when and how much you work.  Most choose their client for the compensation rate only which can be anywhere between $9-$16 an hour. Meanwhile some choose a client because they are open 24/7 and some choose a client that is super easy with less hourly pay. So, overall  your paycheck is truly up to you, your compensation can be as little or as big as you make it.

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Already have a Profile with Arise?

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If you already have a profile with Arise, we will be more than happy to accept you into our team of Home Agents. All you will need to do is enter our IBO information after completing the enrollment process.

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IBO ID: 37005

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